FAQ

How to Search for Products: 

To find products, simply input the product name or relevant keywords into the Search Bar located at the top of any page. Try using a general description for better search results. Keep in mind that using more keywords may yield fewer products in the search results. Once you've found a product of interest, click on the product name or image for further details.

Can I Change My Shipping Address After Placing an Order?

If you need to modify the shipping address after placing an order, please inform us within a minimum of 12 hours from the time of order placement. While we will make every effort to accommodate your request, we cannot guarantee the address change will be processed before the item is shipped. Please provide updated information as promptly as possible to allow for timely adjustments 

I Ordered Multiple Items but Received Only One—Where's the Rest of My Order?

We maintain a diverse inventory, some of which may not be housed in our facility. When you order multiple items, they might be shipped separately to expedite delivery. This means you might receive individual items at different times. If you haven't received all your items simultaneously, rest assured—they are on their way!

What is Buyer Protection?

Buyer Protection is a comprehensive set of assurances designed to empower buyers while shopping on our website.

You are covered when:

- The item you received differs significantly from its description.

- The item you received was purported to be genuine but turned out to be counterfeit.

For detailed information, please refer to our Refund & Returns Policy page.

If you have any further questions or need additional information, feel free to reach out to us.